How to Resolve HireRight Flags on Your Work History during a Background Check

When a background check conducted by HireRight flags your work history, it can be a perplexing situation. However, with the right steps, you can resolve this issue and ensure your background check clears the way for employment. Here’s how to approach it.

Understanding HireRight Background Checks

HireRight is a leading provider of background checks and employment screening services. When a company orders a background check, it can reveal discrepancies or inaccuracies in your work history. These discrepancies can stem from various causes, such as incorrect dates of employment, misnamed companies, or even intentional misrepresentation. Unless you are actively trying to deceive, the process is generally straightforward and can be resolved through proper channels.

Steps to Resolve HireRight Flags

1. Request a Copy of the Report

The first step in resolving the issue is to request a copy of the background check report from HireRight. You have the right to access this report under privacy laws. This document will provide you with specific details of what is being flagged, making it easier to address the discrepancies.

2. Review the Report

Thoroughly review the report for any inaccuracies or discrepancies. Pay attention to details such as dates of employment, job titles, and company names. Understanding exactly what is flagged will help you in presenting your case.

3. Gather Documentation

Gather any relevant documents that can support your work history. This might include pay stubs, tax documents, and letters from previous employers. Keeping detailed records will strengthen your case and make it easier to dispute any incorrect information.

4. Contact HR

Reach out to the Human Resources (HR) department of the company that ordered the background check. Clearly explain the situation and provide the documentation you have gathered. Be prepared to provide more context and support your claims if necessary.

5. Dispute the Findings

If the flagged information is incorrect, you can formally dispute the findings with HireRight. According to legal requirements, they are mandated to investigate your dispute and, if necessary, correct any inaccuracies. This process may involve providing additional documentation or evidence to support your case.

6. Follow Up

Stay in contact with both HireRight and the hiring company. This ensures that your dispute is being processed in a timely manner. Provide periodic updates and ask for status reports to keep the process moving forward.

7. Maintain a Professional Demeanor

Throughout the entire process, maintain a professional demeanor. A constructive and calm approach will facilitate a more effective dialogue with the involved parties.

When to Seek Legal Advice

While the process outlined above is generally sufficient for addressing most inaccuracies, it's important to note that certain issues may necessitate legal intervention. If the flagged information involves serious inaccuracies or false claims that could not be resolved through normal channels, you might need to consider filing a legal complaint or pursuing a lawsuit. In such cases, the credible threat of legal action may be necessary to rectify the situation.

Conclusion: Resolving HireRight flags on your work history can take time, but being proactive and organized can help you navigate the situation effectively. Whether it's a small discrepancy or a more significant issue, following the steps outlined above can lead to a satisfactory resolution.