Will the Lockdown Bring a New Work Culture in Corporate India?

The ongoing lockdown in India is reshaping the way companies operate and interact with their employees, particularly in terms of workplace health services and employee well-being. As the world adjusts to remote work, a new work culture is emerging, driven by both necessity and changing attitudes towards what it means to be a responsible employer.

Enhanced Health and Safety Measures

The lockdown has pushed employers to reconsider their health infrastructure and support systems. As the entire world is seen as the office, it is crucial for companies to emulate the best practices from regions that have successfully managed the pandemic. For instance, ensuring comprehensive health services and benefits for employees should be a priority. If these facilities are inadequate or non-existent, it could lead to a rapid decline in workforce efficiency and morale.

Evolution of Work Culture

Work culture is not merely a set of rules and norms; it is a reflection of the values and struggles that shape the behavior of employees and employers. Traditionally, work culture is a result of prolonged negotiations, where differences in expectations are addressed and resolved. For example, a manager may deem it acceptable to harass employees after office hours because of the personal demands he faces. Employees, however, might not find this approach fair. Over time, through repeated negotiations, a more balanced norm emerges, such as a curfew for calls or meetings after 8 PM.

Impact of the Lockdown on Work Culture

The current period of lockdown has significantly impacted the prevailing work culture. Many employees now face the unreasonable expectation of being available 24/7, even when working from home. This is not only disheartening but also potentially detrimental to mental health. Traditionally, employees did not have to be available outside of office hours. The current situation has blurred these lines, creating substantial dissatisfaction and frustration.

Positive Developments Amidst Challenges

Despite these challenges, there are some heartening signs of a shift in the right direction. Some employers are demonstrating considerate behavior, understanding the needs of their employees. For instance, they may arrange conference calls at mutually convenient times or adjust their communication style to be more patient and understanding. Such employers recognize the importance of maintaining a positive work-life balance.

Furthermore, many companies are acknowledging the financial strain on both themselves and their employees due to decreased revenue and cash flow. They are encouraging a sense of collective responsibility, where everyone pitches in to weather the storm. However, this sense of collective effort may not translate into a permanent cultural shift unless the lockdown continues for several more months.

Conclusion

While the current situation is indeed challenging, it offers an opportunity for transformation. If the lockdown drags on for several months, it is possible that a new and improved work culture will emerge, characterized by better health policies, more reasonable work hours, and a more balanced approach to employee well-being. As the dust settles and we move forward, the lessons learned from this period can pave the way for a more sustainable and healthy work environment.